This program is part of Coastal's Dealing With Young Riders series.

Understanding behavior and showing concern may prevent negative incidents inside the bus. This program gives exercises and examples of techniques that build communication.

• Purposeful greeting
• Door openers for communication
• The power of the question
• Feelings of empathy

Added features and benefits of DVD training include:

• Multiple Languages - English and Spanish languages on each DVD.
• Customizable PowerPoint® - makes training site-specific; perfect for training different personnel and departments throughout your school.
• Expanded Leader?s Guide - excellent resource to plan and implement your presentation. A quiz is provided that serves as a pre-and/or post evaluative tool.
• Chapterized Content - facilitates classroom discussion; ideal for refresher training, specific training points and navigation through the course.
• Portable Convenience - great for those who train and travel!