Trust is the currency of effective management, to be built by excellent communication skills. Forge a solid trust-relationship between employees and your managers, have them compare effective and non-effective management styles and show the methods and benefits of smooth communications. In this program, they will learn how to:

• Be open and honest
• Address problems head on
• Use face to face contact
• Actively listen
• Give constructive feedback

Trainer?s Toolkits? include:

• The program on VHS
• 20 employee handbooks
• 1 Leader?s Guide
• Poster