Communication is the foundation for everything we do in the workplace. It happens every day, yet most employees never receive communication training. They thus don't have knowledge and skills to avoid the frequent communication problems. But this unfortunate trend can be reversed. The most common communication potholes can be easily spotted and avoided!

Communication Breakdown, the engaging program from CoastalAMI will identify and prescribe a ?fix? for the seven most important communication problems that can derail your organization:

• Believing there is one reality
• Choosing the wrong method
• Responding defensively
• Failing to share information
• Failing to be direct
• Breaching confidentiality
• Failing to listen

Equip your employees to prevent a Communication Breakdown at work!

Added features and benefits of DVD training include:

• English and Spanish versions ? many also include Portuguese
• A customizable PowerPoint? presentation
• Informative training points and bonus material for refresher or training talks
• Video-enriched training organized by learning objectives that facilitates discussion
• A printable Leader's Guide
• Resourceful web links to organizations such as OSHA, FEMA, NSC and the CDC, where viewers can download and print information on regulatory standards