A negative attitude at work is contagious. It is like a virus, and as such, can easily infect others and affect productivity, motivation and profitability. There are many forms, most of which are virulent.

THE STEAMER, who blows his lid -- THE PERFECTIONIST, who wields 'quality' like a weapon THE RESISTOR, who is threatened by change -- THE NOT-MY-JOBBER, whose narrow views block progress -- THE RUMOR MONGER, who spreads stories everywhere THE UNCOMMITTED, who simply doesn't care -- THE PESSIMIST, who expects the sky to fall no matter what.

You'll meet these "virus carriers" in The Attitude Virus: Curing Negativity in the Workplace and you'll also find ways to keep them from spreading through your company. Watch how a quality technician, shop foreman, shipping clerk and forklift operator display the symptoms but learn to recognize and change their attitudes for the benefit of their jobs and their organization. In the program, your staff will learn how to:

• Recognize their attitude problems
• Take responsibility
• Focus on behavior, not personality
• Acknowledge underlying causes for bad attitudes
• Address stress-causing issues
• Replace negative reactions with new, adaptable responses
• Monitor progress
• Infect their teams with a positive attitude