Service Excellence: A Time to Care (eBook Online Course)
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Service Excellence: A Time to Care (eBook Online Course)
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Service Excellence: A Time to Care (eBook Online Course)
SKU : CUS000-EBI-ENG
Format: eBook Online Course
Language: English
Description:

This important course examines the main points to remember when you are involved in customer relations.

? Telephone etiquette

? Importance of patient privacy/confidentiality

? Patient interaction

? Patient perception/follow-up

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