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| Who Cares? (Government Version) (Video) |
| SKU : CUS043-VHS-ESP |
| Format: VIDEO |
| Language: English |
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Education Discount Available for K-12 Facilities.
Call 1-877-COASTAL for details. |
| Description: |
A customer once said that ?Customer service just isn?t what it used to be.? Don't think so? Prove her wrong with this program. Beef up your service system with four simple yet critical cornerstones of excellent customer service. Gain an advantage over your competitors by showing your customers that you DO care.
Greet the customer
Respect the customer
Listen to the customer
Really help the customer!
Synopsis: An engaging host provides narration on a wide variety of realistic and thought-provoking customer service scenes. The viewer is reminded to put himself in the customer?s shoes as he examines the ?wrong way? and ?right way? of service. Retail, hospitality, food service, banking and government settings, together with man-on-the-street commentaries provide an informative and fast-paced training experience.
Who Cares? We do! And so do you!
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