What is Cultural Competency? In simple terms, it?s medicine at its best: patient-centered care. Healthcare providers who are sensitive to the cultural and religious beliefs of the communities they serve, particularly surrounding health and illness, provide patient-centered care. It?s considered 'cultural competency' and it?s a regulation in hospitals around the country. This program is designed to address the delicate nature of cultural competency.

• Trains healthcare professionals about patient assessment tools that allows employees to explain illnesses and treatment, identify healing, negotiate treatment, intervene and collaborate with patient family members
• Realistic healthcare scenarios representing many different cultures and beliefs
• Additional content and insights to enhance the comprehension and retention of this critical information

Added features and benefits of DVD training include:

• English and Spanish versions ? many also include Portuguese
• A Customizable PowerPoint™ Presentation ? makes training site-specific; excellent for training different personnel and departments
• Training Points ? outlines key learning points of your training; reinforces important safety points to your employees.
• Chapterized Content - video-enriched training organized by learning objectives that facilitates classroom discussion; ideal for refresher training, specific training points and navigating through the course.
• Expanded Leader's Guide ? excellent resource to help plan and implement your presentation. A quiz is provided that can serve as a pre and/or post evaluative tool.
• Portable Convenience ? perfect for those who train and travel! Includes ten employee handbooks.