What is Cultural Competency? In simple terms, it?s medicine at its best: patient-centered care. Healthcare providers who are sensitive to the cultural and religious beliefs of the communities they serve, particularly surrounding health and illness, provide patient-centered care. It?s considered 'cultural competency' and it?s a regulation in hospitals around the country. This program is designed to address the delicate nature of cultural competency.

• Trains healthcare professionals about patient assessment tools that allows employees to explain illnesses and treatment, identify healing, negotiate treatment, intervene and collaborate with patient family members
• Realistic healthcare scenarios representing many different cultures and beliefs
• Additional content and insights to enhance the comprehension and retention of this critical information

Trainer?s Toolkits™ include:

• The program on VHS
• 20 employee handbooks
• 1 Leader?s Guide
• Customizable PowerPoint™ Presentation
• A laminated poster