Who said you shouldn't sweat the small stuff? What if those small things undermined morale and reduced productivity? CoastalAMI's newest diversity program, Drop by Drop, demonstrates how the small slights, subtle discriminations and tiny injustices can add up to big problems in your workplace! These little negative gestures are called "micro-inequities" and they occur in organizations every day. These small communications or disrespect, prejudice and inequality aren't overt, but they can be incredibly destructive. A poison in the workplace that isn't delivered in a bucket, but takes its toll drop by drop.

• CONSIDER: Listen, empathize, and follow the "platinum rule" by treating others as they'd like to be treated.
• RESPECT: Show regard for all races, religions, cultures and ages and value the talents each person brings to the workplace.
• LEARN: Be open to information about different cultures, customs and perspectives of your co-workers. Learn to communicate with kindness and clarity.

Handbooks must be purchased in packs of 10. When ordering, enter the number of packs you would like to purchase. For example, if you would like to order 50 handbooks, enter "5" in the quantity field. A quantity discount will be applied for quantity orders once added to your cart. Quantity and discount breaks may vary between handbooks.

We offer customized handbooks as well. Please call 1-800-725-3418 for pricing and information.