Who said you shouldn't sweat the small stuff? What if those small things undermined morale and reduced productivity? CoastalAMI's newest diversity program, Drop by Drop, demonstrates how the small slights, subtle discriminations and tiny injustices can add up to big problems in your workplace! These little negative gestures are called "micro-inequities" and they occur in organizations every day. These small communications or disrespect, prejudice and inequality aren't overt, but they can be incredibly destructive. A poison in the workplace that isn't delivered in a bucket, but takes its toll drop by drop.

• CONSIDER: Listen, empathize, and follow the "platinum rule" by treating others as they'd like to be treated.
• RESPECT: Show regard for all races, religions, cultures and ages and value the talents each person brings to the workplace.
• LEARN: Be open to information about different cultures, customs and perspectives of your co-workers. Learn to communicate with kindness and clarity.

Added features and benefits of DVD training include:

• English and Spanish versions ? many also include Portuguese
• A customizable PowerPoint? presentation
• Informative training points and bonus material for refresher or training talks
• Video-enriched training organized by learning objectives that facilitates discussion
• A printable Leader's Guide
• Resourceful web links to organizations such as OSHA, FEMA, NSC and the CDC, where viewers can download and print information on regulatory standards