Workplace Violence: First Line of Defense (Online Course)
Order a handbook for every trainee!
Menu
Catalog    Contact Us
   Product Details:
 Home >> Keep Shopping
Workplace Violence: First Line of Defense (Online Course)
 
Workplace Violence: First Line of Defense (Online Course)
SKU : ETC003-INT-ENG
Format: ONLINE
Language: English
Description:

Workplace violencecan either be internal or external. Train your staff to identify its different forms and causes, with special focus on how to react and respond to them at work.

Workplace Violence

  • Introduction


  • Awareness
  • Causes of Workplace Violence
  • Understanding Warning Signs


  • Prevention
  • Purpose of a Violence Prevention Program
  • Needs Assessment
  • Policies and Procedures
  • Recognizing and Reporting Threats
  • Stress Management
  • Conflict Resolution and Diffusion


  • Response
  • A Comprehensive Approach
  • Crisis Managment


  • Online courses can be ordered individually as pay-per-view or as part of a ClarityNet contract.

    To learn more about this and other online courses click here.

    Companion Products
      DVD  HANDBOOK
    More infoMore info
       Shopping Cart
    Your cart contains
    0 Items
    TOTAL COST:
    US$0
       Hold For Review
    No item(s) held for review
    © 2009 Coastal Technologies Corp.
    500 Studio Drive, Virginia Beach, VA 23452
    Tel: 877-COASTAL / 757-498-9014 Fax: 757-498-3657
    sales@coastal.com