Preventing medical errors that harm patients is the goal of People-Based Patient Safety®.

This easy-to-read, practical guide filled with ideas and case studies explains how to apply ACTS ? the specific skills that raise staff awareness about working safely and avoiding errors.

The four skills -- Acting, Coaching, Thinking and Seeing -- reshape employee attitudes and actions and put them in control of their environment. By mastering these skills, employees perform their jobs with astute care and develop the ability to assess risks, identify perceptual blinders, hone observation skills and improve communications and coaching.

Enriching Your Culture To Prevent Medical Error™ reinforces the training message of People-Based Patient Safety® and the use of ACTS to help your staff work safely and eliminate errors.