This important program discusses the problems, causes and various forms of combative behavior which occur in long-term care facilities and helps you learn how to prevent your employees from being victims of combative behavior.

• Forms of combative behavior
• Potential causes
• Keys to the successful management of combative behavior
• Learning to deal with combative incidents

Added features and benefits of DVD training include:

• English and Spanish versions ? many also include Portuguese
• A Customizable PowerPoint? Presentation ? makes training site-specific; excellent for training different personnel and departments
• Training Points ? outlines key learning points of your training; reinforces important safety points to your employees.
• Chapterized Content - video-enriched training organized by learning objectives that facilitates classroom discussion; ideal for refresher training, specific training points and navigating through the course.
• Expanded Leader's Guide ? excellent resource to help plan and implement your presentation. A quiz is provided that can serve as a pre and/or post evaluative tool.
• Portable Convenience ? perfect for those who train and travel! Includes ten employee handbooks.